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Troubleshooting Amazon Errors:
Updating Amazon's Production Catalog
Creating Offers and New Products
Feeds: A Better Mode
The DataFeedWatch Solution
How to Place Amazon Errors
How to Fix Mutual Amazon Errors
Permissions Errors
General Description Errors
Image Errors
ASIN / ID Errors
Summary
Updating Amazon'due south Product Catalog
Amazon's catalog includes products added by sellers, vendors, and Amazon. In order to sell your product on Amazon, you need to add an item to Amazon's catalog or create an offering for an existing item in the catalog.
Creating Offers and New Products
To create an offer, you need to ship Amazon essential data like cost, quantity, shipping details, and your Seller SKU.
When adding a new production to Amazon's itemize, you need to send detailed product information:
- title, description, bullet points,
and technical attributes similar:
- weight, size, and color.
If you create a new production, Amazon will assign it an ASIN which is unique to each product.
It's possible to provide Amazon the information for each production manually through its web-based admin panel. Alternatively, you lot can fill out and upload Excel-based file templates. Both are a great place to brainstorm equally a new seller but are time-consuming and difficult to calibration up.
Feeds: A Better Way
The optimal way for professional person sellers to send Amazon data is through an automated feed. Feeds aid sellers manage hundreds or fifty-fifty thousands of products easily and systematically. A feed pulls source data from your eCommerce shopping cart or backend organization and sends it to Amazon. Any changes in the source data can be communicated automatically to Amazon.
The way data appears in your source information often isn't suitable or optimized for Amazon. When looking for a feed solution provider, look for features that let y'all to easily dispense the source information earlier it'southward sent to Amazon.
You'll want the ability to accommodate data to meet Amazon's requirements and optimize it for Amazon-specific SEO and conversion characteristics. Without intelligent command over your feed, yous risk generating feed errors and depression performing products due to poorly managed information.
The DataFeedWatch Solution
DataFeedWatch'due south Amazon feed solution has a powerful rule-based mapping engine that allows you to tailor product attributes before they're sent to Amazon. In improver, our integration includes Order Management which allows you to sync orders betwixt Amazon and your shopping cart. These functionalities assistance sellers grow their businesses past automating routine eCommerce workflows.
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How to Identify Amazon Errors
Amazon aims for high-quality production descriptions and maintains strict requirements for data sent to the marketplace. When a feed fails to run across those requirements, Amazon uses codes to communicate errors to sellers.
Mutual errors stalk from improper formatting, invalid data, missing data, lack of permissions, and many other issues. Agreement Amazon's error codes and how to fix them is disquisitional for creating a healthy production feed.
Each time yous send a feed, Amazon generates a feed processing study. You tin can access the report inside of Amazon Seller Central or by e-mail if you've opted-in. Your feed solution provider might likewise display the report inside their platform.
Amazon feed processing report contains:
- an original tape number,
- SKU,
- error lawmaking,
- error type,
- error bulletin
You'll use the error code to discover reference documentation (similar ours listed below) that will help you lot sympathize why the error occurred and help you create a plan of activeness.
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How to Fix Common Amazon Errors
Permissions Errors
Amazon Error 8026: Not Authorized to Listing Products in Category
Certain brands, ASINs, categories, and sub-categories require approval before you can start selling. You'll receive error 8026 when yous submit production information for a category or sub-category that you're non authorized to sell in.
Hither are categories requiring approval from Amazon:
- Automotive & Powersports,
- Collectible Coins,
- Amusement Collectibles,
- Fine Fine art,
- Music,
- Sports Collectibles,
- Video,
- DVD & Blu-ray,
- Watches.
Some categories are open up at the top level but contain sub-categories that crave approving. Furthermore, come categories like Toys & Games require seasonal approvals.
How to fix Amazon Error 8026:
To ready the error, yous must request approval from Amazon. Here are Amazon's instructions for applying for approval within your Amazon Seller Central account:
- From the Inventory menu, select Add a Production.
- Search for the item that yous want to sell.
- In the search results, click the Listing limitations utilise link next to the item.
- Click the Request Approval button to begin the application process.
- To cheque the status of an awarding, return to the Add a Production tool and click the Manage your selling applications link.
Amazon Error 8059: Restricted Item
Amazon controls permissions for some private ASINs. When yous attempt to ship information to Amazon for a restricted product before you lot have approving, you'll get fault 8059. Products that have been recalled by the manufacturer, have a high take chances of apocryphal, or have a high number of reported bug may become restricted.
How to fix Amazon Mistake 8059
The process for fixing individual product permissions is the same as for categories. Here are instructions for applying for approval within your Amazon Seller Cardinal business relationship:
- From the Inventory menu, select Add a Product.
- Search for the particular that you want to sell.
- In the search results, click the List limitations apply link next to the item.
- Click the Asking Approving button to begin the application process.
- To cheque the status of an application, return to the Add together a Product tool and click the Manage your selling applications link.
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Full general Description Errors
Amazon Error 90117: Product Description Exceeds the Character Limit
Amazon limits the length of some product attributes. You'll receive fault 90117 if the data y'all sent to Amazon exceeds the character limit for a specified attribute.
How to Ready Amazon Error 90117
- Cheque the number of characters allowed for a specific field by downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Central account.
- And then bank check the Accustomed Values column on the Data Definitions tab.
- Inside your feed, arrange the number of characters to fit the accepted character limit.
Here is the maxiumum number of characters allowed for common fields:
- Production Name - 200 characters
- Product Description - 2000 characters
- Primal Production Features - 100 characters
- Brand Name - 50 characters
- Model Proper noun - 50 characters
- Model Number - 40 characters
- Manufacturer Part Number - 40 characters
For DataFeedWatch users, the application knows the graphic symbol limits for Amazon product attributes and volition automatically truncate inputs based on Amazon's requirements. At any time, you tin use regular expressions (rules that perform operations on inputs) to trim your source data down to a certain number of characters.
Begin past navigating to the Map Fields page of your Amazon template and follow the steps below:
- Notice the Amazon attribute y'all desire to truncate
- Click on Edit Values
- In the pop-up, cull Replace single value nether Mapping Type
- Select the utilise regexp checkbox
- Enter the follow regexp cord into the first Input field (where 10 is the number of characters from the left):
- ^(.{x}).* - Enter the follow regex string into the first with field:
- $1
Don't forget to relieve your changes. You can bank check the results by clicking the Preview button.
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Amazon Error 90122: Product Description Contains HTML
Amazon does non back up HTML tags. Mistake 90122 occurs when the information you send to Amazon contains HTML.
How to fix Amazon Fault 90122
For the product receiving the error, bank check the fields in your feed that are likely to contain HTML (eg. production title, description, and bullet points). Remove any HTML and resubmit your feed.
For DataFeedWatch users, y'all tin remove HTML from your source data by using regular expressions. Begin past navigating to the Map Fields folio of your Amazon template and follow the steps below:
-
Find the Amazon attribute you desire to truncate
-
Click on Edit Values
-
In the pop-upward, choose Remove single valueastward under Mapping Type
- Select the use regexp checkbox
- Enter the follow regexp string into the first Input field <[^>]*>
Don't forget to relieve your changes. You can check the results by clicking the Preview push.
Pro Tip: While Amazon states that they don't provide back up for HTML tags at all, there are a few small-scale unpublished exceptions. The main product description field does allow these bones HTML tags:
- Bold Text <b></b>
- Line Intermission <br>
- Paragraph <p></p>
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Amazon Error 8016: Not Plenty Product Data to Create Variation Relationship
A variation relationship is a connection betwixt parent and child products on Amazon. Take for example a shoe with multiple sizes. The child products are the specific size variations of a generic parent product.
To create a variation relationship with a feed, y'all need to provide the same Variation Theme value (eg. SizeColor, ColorName, SizeName) for both the parent and its kid products. For each child production, y'all as well need to provide the specific variation data (pocket-size, medium, blueish, green, etc) related to the Variation Theme.
Information technology's worth mentioning that when error 8016 impacts ane product of a product family, and information technology will stop the whole product family from being created in Amazon.
How to Fix Amazon Mistake 8016
The virtually common causes for error 8016 are:
- Submitting different Variation Themes for the parent SKU and its related child SKUs.
- Missing variation attributes for the variation theme of child SKUs.
Cheque that the parent product and its child products have the aforementioned Variation Theme (eg. SizeColor). Then check that the child production has values for the relevant variation fields (eg. Colour and Size).
In that location are dozens of Variation Themes and they're specific to the product'due south category. Check which Variation Themes are immune for your product past downloading the corresponding category-specific inventory file from the Add Products via Upload department of your Amazon Seller Primal account. Then check the Variation Theme column in the Valid Values tab.
For DataFeedWatch users, the Variation Theme attribute already contains a static listing of accepted input values. Begin past navigating to the Map Fields page of your Amazon template and follow the steps below:
Notice the Optional fields for variants section
Find the Variation Theme field
Select Add static value in the dropdown
Select an option from the next select static value dropdown
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Amazon Fault 99003: Missing Required Value for the Specified Variation Theme
Like error 8016, mistake 99003 is related to product variation information.
Amazon only accepts specific values for variations for each Variation Theme. Each variation (eg. size, color) has a list of accepted values (eg. forty, 41, red, majestic). If you send Amazon data that isn't an accustomed value or leave the field blank, then you'll get mistake 990003.
How to set Amazon Fault 99003
F irst, check which Variation Theme you've selected for your product. Next check which values are accepted for the variations within that theme.
Check which variation values are immune for your product by downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Central business relationship. Open the Valid Values tab and check the variation columns that relate to the Variation Theme you chose for that product.
For instance, if you chose Variation Theme = "size-material", and then the accepted variation values are in the "size_map" and "cloth" columns of the Valid Values tab.
For DataFeedWatch users, variation attributes comprise a static listing of accepted values. The procedure for selecting a static value for variation attributes is the aforementioned every bit for the Variation Theme. See the debugging steps under Error 8016.
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Amazon Fault 8560: Missing Required Attributes
This fault 8560 occurs when your feed has missing or invalid values for the required fields.
Common causes of this error are:
- Invalid values for a specific attribute
- Required fields are missing in the feed
- Product ID does not match whatsoever ASINs
How to fix Amazon Error 8560
Check which fields are required by downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Primal business relationship. And so cheque the Required? and Accustomed Values columns on the Data Definitions tab.
For DataFeedWatch users, if the product attribute in your selected template isn't visible by default, then you'll need to add together information technology. Click on the Add Optional Fields button under the Optional Fields department and select from the list within the popular-up.
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Amazon Error 99010: Missing or Conflicting Values for Conditionally Required Fields
Mistake 99010 occurs when the values for i or more fields in a conditionally related group are missing or in conflict. A field is conditionally required when another split up but related field is populated first.
For example, when Sale Price is populated then Sale from Date and Sale End Date must also be populated.
How to ready Amazon Mistake 99010
Make sure that all attributes of a conditionally required group are populated with valid values.
Cheque which fields are conditionally required past downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Primal account. Then check the Accepted Values columns on the Data Definitions tab.
Please note that the Required? column can say "optional" for a conditionally required field. The field becomes required simply when you make full in a separate simply conditionally related field first.
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Amazon Mistake 90057: Invalid Values
Like to error 8560, error 90057 is caused past invalid values in your feed. This fault happens when you submit a value that is not one of the pre-determined values accustomed for a specific field.
For example, if you ship "Summer" as a value in the Seasons field when the accepted values for this field are "Autumn-Winter" and "Spring-Summertime". The data you lot submitted makes logical sense, but it doesn't exactly match Amazon'southward valid values.
How to fix Amazon Mistake 90057
Check which values are accepted for the field receiving the error past downloading the respective category-specific inventory file from the Add Products via Upload department of your Amazon Seller Key business relationship. Then check the Accustomed Values columns on the Data Definitions tab.
For DataFeedWatch users, the field input options contain a static list of accepted values when applicable. At whatever time you can create a dominion to overwrite a specific cord into some other string. In the example below, "summertime" is replaced by "spring-summer".
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Image Errors
Amazon Error 20008 / 20009 – Invalid Image Size
Amazon has specific epitome size requirements. Error 20008 occurs when the image'due south short side doesn't meet the minimum pixel requirement. Error 20009 occurs when the long side doesn't run into the minimum pixel requirement.
How to fix Amazon Fault 20008 / 20009
You lot'll need to resize your images if they don't see Amazon'due south image size requirements.
Check the specific image size requirements by downloading the corresponding category-specific inventory file from the Add together Products via Upload section of your Amazon Seller Primal account. Then check the Accepted Values column on the Data Definitions tab.
You can too refer to the style guide for your product category.
Amazon Error 20004: Unable to Download the Image from URL
Error 20004 occurs when Amazon cannot download the prototype from the URL provided. Common causes are that no image exists at the URL or the URL is really a redirect to the image. Other possible causes are server timeouts and server constraints where the epitome is hosted.
How to Fix Amazon Error 20004
- Re-create/paste the URL into a web browser. If no prototype appears, Amazon likewise cannot admission the image. You should provide a different, valid URL.
- If the image appears, check the URL shown in the address bar and compare information technology to the one sent to Amazon. If they are dissimilar, then the URL you submitted is an HTML redirect. Yous should resubmit using the URL from the address bar.
- If the epitome appears, then information technology'due south possible Amazon couldn't access the image at the time the feed was sent. This could be due to temporary network or server issues. Try resubmitting the feed.
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ASIN / ID Errors
Amazon Error 8541/8542: Product ID Matching Error
Error 8541 and fault 8542 occur when your production ID (UPC, EAN, January, ISBN) corresponds to one or more ASINs, but the other attributes provided (title, brand, colour, size, etc.) practise not friction match the data already collected by Amazon.
By and large, there is a 1-ane human relationship between product IDs and ASINs. Recall that Amazon just allows one ASIN and product page per unique item. Also, product ID's like UPCs and EANs should be unique for each particular.
Amazon volition turn down your data if y'all try to create a new ASIN with a UPC or EAN that belongs to an existing ASIN. The same goes if Amazon believes that y'all want to update an ASIN with values that don't match that product.
Common causes of error 8541/8542:
- Reusing UPCs and EANs. Barcodes are expensive and manufacturers may make up one's mind to reuse old codes. This is problematic when those codes belong to existing ASINs.
- The product ID sent to Amazon for a detail particular is incorrect. For example, you've erroneously assigned duplicate UPCs to multiple products in your source data.
How to Fix Amazon Error 8541/8542
Check if the ASIN found by Amazon matches the item yous really intended to sell.
- If the ASIN and your product match, then use the ASIN as the product ID instead of your UPC or EAN and resubmit your information.(See instructions below for DataFeedWatch users).
- If the ASIN and your product don't match, then it's likely that your source information is wrong. Make sure that you assigned the right UPC or EAN to that item.
Check if the UPC or EAN attached to the ASIN on Amazon is right.
- Sometimes Amazon'southward catalog contains errors. Use a database like UPCItemDB or simply enter the barcode into Google to meet what product belongs to that barcode. If y'all find conflicts with Amazon, then contact Amazon back up.
For DataFeedWatch users, in order to send Amazon the ASIN:
- The Product ID field input should incorporate your ASIN
- The Product ID Type should exist set to "ASIN"
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Amazon Error 8566 – No ASIN Friction match and Non Eligible for ASIN Creation
When you successfully submit production data to Amazon, this will outcome in either matching to an existing ASIN or creation of a new ASIN.
When you encounter error 8566, Amazon cannot lucifer your product information to an existing ASIN and y'all don't have the privileges to create a new ASIN.
Mutual causes of this mistake:
- You've erroneously assigned the wrong product ID to your detail.
- You don't have ASIN creation privileges because you're a new seller or yous've created besides many ASINs within the terminal calendar week.
How to gear up Amazon Mistake 8566
Determine if your goal is to 1) friction match to an existing ASIN or two) create a new ASIN.
If you are trying to match to an existing ASIN, and so double check that the product ID you lot've sent to Amazon belongs to item that you actually want to sell.
- If your product ID is an ASIN, then search the ASIN on Amazon and come across if the production item page matches your production.
- If your product ID is a GTIN, and then cross bank check your product confronting a GTIN database like UPCItemDB or a build sheet provided by the manufacturer.
If yous want to create a new ASIN and you lot're a new seller, then you'll need to institute a sales history first before you can create an ASIN. If you're an established seller, then you'll need to wait until your ASIN cosmos limit refreshes by waiting a twenty-four hours or more.
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Summary
Sending production data to Amazon is not ever an easy job. Yous can help yourself by using an automated feed to systematize your workflow. You may encounter feed errors, but hopefully our guide helps you solve the nigh common problems.
Remember when selecting an automated feed solution, to choose one that lets you hands edit your source data. It'south important that you tin manage your data then it meets Amazon data requirements and is optimized for Amazon SEO.
DataFeedWatch helps you with both. We have a powerful, rules-based engine for list products on Amazon listing. Plus we have an Amazon order management solution. Contact our sales team and find out how we can assist you grow your business organisation.
Other Amazon articles y'all may find useful:
- What is Amazon ASIN number & how to become it?
- Quick Introduction to Amazon Pricing Strategies
- How to Create the All-time Amazon Production Listings
- The Truth about Selling on Amazon: 8 helpful Pros and Cons
- Amazon Seller Key Inside Out | The 2022 Definitive Guide
- Ironclad Tips to Win the Buy Box and Sell More on Amazon
- Amazon FBA vs FBM: Which Solution Is Best For Your Business?
- How to Optimize Your Amazon Listing for Mobile in 2021
Source: https://www.datafeedwatch.com/blog/amazon-errors
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